Skip to main content
NetApp Stage KB

ONTAP NDU pauses with error: Cross-cluster access is restricted

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
MetroCluster
Last Updated:

Applies to

  • MetroCluster (MCC)
  • ONTAP major version >= 9.7
  • FlexCache origin-volume(s) exist on MCC
  • Automated Non Disruptive Upgrade (ANDU)

Issue

  • MCC runs major version ONTAP upgrade from version 9.7+ to 9.8+.
  • MCC owns origin-volume(s) of a FlexCache relationship.
  • The cluster serving the Flexcache cache-volumes already runs an ONTAP major version that is greater than the MCC.
  • All MCC node components are upgraded but one post-apps cluster-component upgrade-task on the MCC aborts with error:

MCC-A-01 1200 post-apps 1215 mgwd aborted    Upgrade and Revert task for FlexCache 9.8

  • The affected cluster within the MCC still runs the original (pre-upgrade) effective cluster version, e.g. 9.7, while its nodes already run the new version e.g. 9.8:

MCC-A::*> version
NetApp Release 9.7: Sat Jan 15 10:49:44 UTC 2022

MCC-A::*> node run -node * -command version
2 entries were acted on.
Node: MCC-A-01
NetApp Release 9.8
Node: MCC-A-02
NetApp Release 9.8

  • Upgrade status indicates failed post-apps task Upgrade and Revert task for FlexCache:
MCC-A::*> upgrade-revert show-task-status -node MCC-A-01 -status aborted -instance
(system node upgrade-revert show-task-status)

Node: MCC-A-01
Upgrade/Revert Version: 1200
Startup Phase: post-apps
Task Identifier: 1215
Process Name: mgwd
Description of Task: Upgrade and Revert task for FlexCache 9.8
Execution Status: aborted
Status Message: Cross-cluster access is restricted.
Upgrade/Revert Direction: upgrade
Number of Retries: 0
Number of Timeouts: 0
Requires Restart on Upgrade: false
  • Task fails again when attempted to get applied manually using upgrade-revert upgrade.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
754ca705-ef69-44c1-89ec-920b06c96e1f