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NetApp Stage KB

MetroCluster AFF personality mismatch - AutoSupport message

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Helpful 

 

Applies to

  • MetroCluster
  • ONTAP 9

Event Summary

The autosupport message is raised when not all nodes in the MetroCluster are using the same AFF personality. 

  • Example: SiteA consists out of AFF A700 nodes, SiteB consists out of FAS 9000 nodes
  • Example: After a boot device replacement in a two nodes AFF MetroCluster, when the node with the issue is booting as a FAS

A switchover in this situation might not be possible or fail

Validate

EMS:

event log show -event *personality*

[Cluster01-1: hamsg: callhome.mcc.personality:alert]: Call home for METROCLUSTER AFF PERSONALITY MISMATCH

Resolution

Please contact NetApp Technical Support and reference this article for further assistance.

Additional Information

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