Skip to main content
NetApp Stage KB

METROCLUSTER HEAL_AGGR FAILED - AutoSupport Message

Views:
1
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
MetroCluster
Last Updated:

Helpful 

Applies to

  • MetroCluster
  • ONTAP 9
  • Heal Aggregates failed
  • callhome.mcc.heal_aggr.failed:alert
    

Event Summary

This message occurs when metrocluster heal aggregates operation has failed. The failure could be partial or complete.

Validate

Event Log

event log show -event *heal*

Command Line:

Run the following command on the cluster that attempted to perform the healing operation.

metrocluster operation show

      Operation: heal-aggregates
          State: failed
         Errors: Failed to validate the node and cluster components before the heal-aggregates operation.
                ClusterA::ClusterA-01 (non-overridable veto): Remote site storage is not accessible. Verify connectivity to the remote site -- make sure that Storage and RDMA Interconnect links are up.
           Node: ClusterA-02
     Start Time: mm/dd/yyyy hh:mm:ss
       End Time: mm/dd/yyyy hh:mm:ss
         Job ID: 26153
 Operation UUID: 00de12c1-ee15-11eb-a80f-00a0985bd745
   Command Line: metrocluster heal -phase aggregates
Additional Info: -

Resolution

  • Review the output of metrocluster operation show and follow the correction actions mentioned in the error section before trying the heal command again.
  • If the instructions provided by the command do not resolve the issue, contact NetApp Technical Support.

Additional Information

Note: The metrocluster operation show output will only report on the last metrocluster operation. If a subsequent metrocluster operation has run since the aggregate healing failure the output will not be relevant to the failure.

To get further details on a previous metrocluster operation:

  1. Run the metrocluster operation history show command to see all previous metrocluster operations:

metrocluster operation history show -fields operation,start-time,state,operation-uuid

  1. From the output, identify the operation-uuid of the failed or partially failed operation:

ClusterA::> metrocluster operation history show -fields operation,start-time,state,operation-uuid
operation-uuid                       operation           start-time         state
------------------------------------ ------------------- ------------------ ----------
b6fe95a4-dc12-11ec-881e-00a0985bd305 switchover-simulate mm/dd/yyyy hh:mm:ss successful
bffaf8b3-b9a4-11ec-881e-00a0985bd305 switchover-simulate mm/dd/yyyy hh:mm:ss successful
00de12c1-ee15-11eb-a80f-00a0985bd745 heal-aggregates     mm/dd/yyyy hh:mm:ss failed

  1. Run the metrocluster operation history show command with the identified operation uuid:

metrocluster operation history show -operation-uuid <operation-uuid>

ClusterA::> metrocluster operation history show -operation-uuid 00de12c1-ee15-11eb-a80f-00a0985bd745
      Operation: heal-aggregates
          State: failed
         Errors: Failed to validate the node and cluster components before the heal-aggregates operation.
                ClusterA::ClusterA-01 (non-overridable veto): Remote site storage is not accessible. Verify connectivity to the remote site -- make sure that Storage and RDMA Interconnect links are up.
           Node: ClusterA-02
     Start Time: mm/dd/yyyy hh:mm:ss
       End Time: mm/dd/yyyy hh:mm:ss
         Job ID: 26153
 Operation UUID: 00de12c1-ee15-11eb-a80f-00a0985bd745
   Command Line: metrocluster heal -phase aggregates
Additional Info: -

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
ed0405d9-f104-46ac-a914-39659927279e