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NetApp Stage KB

IOM12E firmware upgrade failed in MetroCluster configuration

Last Updated:


Applies to

  • ONTAP 9
  • MetroCluster
  • AFF A220


  1. IOM12E firmware is downloaded successfully to one cluster:

cluster::> storage firmware download -node * -package-url http://web_server/
Firmware download started.

Unpacking package contents.

Firmware downloaded.

Firmware download started.

Unpacking package contents.

Firmware downloaded.

2 entries were acted on.

  1. Manual upgrade fails:
cluster::> storage shelf firmware update -module-type IOM12E

Error: Shelf firmware update request failed because no eligible shelves found with module type "IOM12E"
  1. All modules on both cluster report old firmware version:
cluster::> storage shelf show -fields module-fw-revision,module-type

node       shelf module-type module-fw-revision
---------- ----- ------------------------------
node-01    1.10  IOM12E      0210,0210
node-01    2.0   IOM12E      0210,0210
2 entries were displayed.


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