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FHM-Switch degraded due to FC switches not accessible on the network

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Category:
metrocluster
Specialty:
MetroCluster
Last Updated:

Helpful 

Applies to

  • ONTAP 9
  • AFF/FAS
  • Fabric MetroCluster
  • Brocade Fibre Channel switches

Issue

  • system health subsystem show displays the following:

Subsystem Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster ok
13 entries were displayed.

  • Ping fails from every management interface in ONTAP:

cluster-01::> network ping -vserver cluster-01 -lif cluster-01_Cluster_mgmt -destination 192.168.0.1
no answer from 172.22.2.63
cluster-01::> network ping -vserver cluster-01 -lif cluster-01_Cluster_mgmt -destination 192.168.0.2
no answer from 172.22.2.62
cluster-01::> network ping -vserver cluster-01 -lif node-02_mgmt -destination 192.168.0.1
no answer from 172.22.2.63
cluster-01::> network ping -vserver cluster-01 -lif node-02_mgmt -destination 192.168.0.2
no answer from 172.22.2.62
cluster-01::> network ping -vserver cluster-01 -lif node-01_mgmt -destination 192.168.0.1
no answer from 172.22.2.63
cluster-01::> network ping -vserver cluster-01 -lif node-01_mgmt -destination 192.168.0.2
no answer from 172.22.2.62

  • Unable to ping the switches from workstation

C:\>ping 192.168.0.1
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
C:\>ping 192.168.0.2
Pinging 192.168.0.2 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

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