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ATTO management port inaccessible after FW 2.96 to 3.17 upgrade

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Category:
metrocluster
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MetroCluster
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Applies to

  • Fabric MetroCluster
  • ATTO 7500N Bridge

Issue

  • EMS Health Monitor alert mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: StorageBridgeUnreachable_Alert[2000001086XXXXXX].
  • ASUP STORAGE-BRIDGE-VIEW.XML ERROR ATTO_W.X.Y.Z (2000001086XXXXXX):Bridge is Unreachable over Management Network.
  • Problem discovered immediately following Bridge FW upgrade from 2.96 to 3.17.
  • Bridge DumpEventLog error:

hh:mm:ss Month/Day/Year INFO Ethernet Link Down on MP1
hh:mm:ss Month/Day/Year WARN Ethernet hardware layer negotiation fault on MP1

 

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Case Citation
153f3ae1-6bcb-4ae4-9a4f-7e8d9982476f