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NetApp Stage KB

Indexing using SnapDiff API failed with "error I2P lookup failed error:31"

Last Updated:

Applies to

  • ONTAP 9
  • Cleondris Data Manager (CDM)
  • SnapDiff
  • FlexGroup


Backup and Indexing application using SnapDiff API aborts with I2P lookup failed error while computing the differences between snapshots, causing the indexing process to fail.


Fri Jan 08 09:52:17 EST [node1: worker_thread_337: snapdiff.zapi.aborted:debug]: Encountered unexpected Data ONTAP error while computing differences between Snapshot copies using ZAPI. Snapdiff ZAPI session ID 7030819c-7b38-4ddd-ad96-6a9fda4f1b6b, volume name vol1, base Snapshot copy daily.2020-11-01_0010, base Snapshot copy ID 156, diff Snapshot copy daily.2021-01-08_0010, diff Snapshot copy ID 360, error message I2P lookup failed error:31 fsid:1280 inode:472028 snap_id:360, file prod/common/adminapi/zapi_snapdiff.c, line 1515.


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