Skip to main content
NetApp Stage KB

Why does System Manager display "Hardware visualization is not supported for this model" when viewing Hardware?

Applies to

  • ONTAP 9.8 or later
  • ONTAP System Manager

Answer

  • Hardware Visualization is introduced in ONTAP System Manager 9.8.
  • Hardware Visualization is currently in preview mode and only supports a limited number of AFF models.
    • FAS models are not viewable in this feature at this time.
    • As mixed clusters (clusters with both FAS and AFF models) include FAS, these clusters also cannot be viewed.
    • It is not possible to view only the supported nodes in a cluster, all nodes must be one of the supported models.
  • At the time of this writing, these are the supported models:
    • C190
    • A220
    • A300
    • A400
    • A700

Additional Information

Further information on this new feature is located in the System Manager documentation under the Troubleshoot hardware problems section.

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
76549b1f-7582-4467-a67d-874d8fcdd97f