Skip to main content
NetApp Stage KB

When uploading an OS image from the system manager, request timeout occurs

Views:
Visibility:
Public
Votes:
0
Category:
ontap-system-manager
Specialty:
OM
Last Updated:

Applies to

  • OnCommand System Manager (System Manager)
  • LIFs with the same subnet as the management lif are created in the management SVM.
  • ONTAP 9.1

Issue

  • During uploading image to System Manager, the following error occurs.

Data retrieval failed from remote host "http://192.168.1.10/93P21_q_image.tgz". 
Reason: Timeout was reached: Connect() timed

  • Ping from node to HTTP server fails, but ping from HTTP server to node succeeds.
  • A LIF other than the management lifs is set to outbound interface as follows.

Example:

cluster-management LIF:192.168.1.100

node-management LIF:192.168.1.101

Intercluster LIF:192.168.1.201

netstat_nrGD.txt

default      192.168.1.254      UGS         0        0             4294967295 => 192.168.1.201 << outboud interface
default      192.168.1.254      UGS         0        0             4294967295 => 192.168.1.101
default      192.168.1.254      UGS         0        0             4294967295 192.168.1.100

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
93848ed6-5240-4eb7-99d4-f6e73771e599