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NetApp Stage KB

What are common reasons that a signed CA certificate is still not trusted?

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Category:
ontap-system-manager
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OM
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Applies to

ONTAP System Manager 9

Answer

  1. The certificate is not issued by a commonly trusted Certificate Authority (CA) but internally. You need to push the root and intermediate(if applicable) certificate(s) to all clients which shall have trusted connections.
  2. The certicate CA sign request was created with a different private key. You need to repeate the certificate creating, signig request, signing and certificate import.
  3. SSL installation was not completed properly or the private key was lost.  You need to repeate the certificate creating, signig request, signing and certificate import.
  4. The Certificate is expired. You need to create a new certificate, signig request, sign it and import the signed certificate.
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