Skip to main content
NetApp Stage KB

System Manager is not available through the cluster-mgmt LIF after reboot or upgrade

Views:
Visibility:
Public
Votes:
0
Category:
ontap-system-manager
Specialty:
OM
Last Updated:

Applies to

  • ONTAP 9.10.1P7
  • ONTAP 9.11.1P1

Issue

  • After a reboot or ONTAP upgrade, ONTAP System Manager cannot be accessed from the cluster-mgmt LIF
  • All instances of sysmgr.log are empty(0 bytes) since the reboot
  • Errors such as the following are observed in apache-error.log after the reboot:
    • [Sat Apr 02 00:41:14.234953 2022 +0000] [dot:error] [pid 10093:tid 34568812032] DOTSQL: Failed to form the client connection to remote address localhost:9099 because of error 61.[Sat Apr 02 00:41:14.234968 2022 +0000] [dot:error] [pid 10093:tid 34568812032] DOTSQL: Failed to connect to host localhost: Connection refused.[Sat Apr 02 00:41:14.234972 2022 +0000] [dot:error] [pid 10093:tid 34568812032] DOTSQL: Failed to send client BYE message: Invalid argument.[Sat Apr 02 00:41:14.234976 2022] [dot:warn] [pid 10093:tid 34568812032] Cannot configure the cluster proxy balancer: Failed to query for cluster LIFs: Failed to connect to query server: Connection refused.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Case Citation
3c482ea9-a9a4-4722-8374-0ee8a1dc2f25