Skip to main content
NetApp Stage KB

ScriptExecution and Error Initialization failed during System Manager ONTAP upgrade

Last Updated:

Applies to

  • ANDU (Automatic Non-Disruptive Upgrade)
  • ONTAP 9
  • System Manager


When initiating an ONTAP upgrade from System Manager, validation fails. These errors and statuses can be seen from the ONTAP CLI (Command Line Interface):
Cluster::> cluster image show-update-progress -instance
                  Upgrade Stage: Upgrade from <current ONTAP verison> to <target ONTAP version>
                   Update Phase: validation
                   Phase Status: paused-on-error
                 Phase Duration:
                 Phase Comments: 0 of 4 validated. Error: Internal error. Initialization failed, Action: Verify that all                     nodes are healthy using the "cluster show" command, then try the command again.
  Elapsed duration of the phase: <time>
Estimated duration of the phase: <time>
              Phase Description: Pre-update checks
                 Subsystem Name: ScriptExecution
               Subsystem Status: Error
              Subsystem Details: Error: Internal error. Initialization failed
               Subsystem Action: Action: Verify that all nodes are healthy using the "cluster show" command, then try the                   command again

Status: Paused - An error occurred in "Pre-update checks" phase. The update cannot continue until the error has been resolved. Resolve all issues, then use the "cluster image resume-update" command to resume the update.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.