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High CRC errors on all cluster ports to switch and input errors on switch ports

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • Cisco switch

Issue

  • Receiving daily CLUSTER NETWORK DEGRADED alerts on all nodes.
  • system health subsystem show output indicates that the switch health is degraded:
nvlnnas01::>  system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment ok
Memory            ok
Service-Processor ok
Switch-Health     degraded
  • Errors will be seen on both cluster ports, one port will have much more than the other on each node:
---- ANYVSERVER IPSpace ----
---- Cluster IPSpace ----

-- interface  e1a  (2 hours, 58 minutes, 25 seconds) --

RECEIVE
 Total frames:     1105k | Frames/second:     103  | Total bytes:       378m
 Bytes/second:    35388  | Total errors:     1230k | Errors/minute:    6898 
 Total discards:      1  | Discards/minute:     0  | Multi/broadcast: 11321 
 Non-primary u/c:     0  | Errored frames:      0  | Unsupported Op:      0 
 CRC errors:       1230k | Runt frames:         0  | Fragment:            0 
 Long frames:         0  | Jabber:              0  | Length errors:       0 
 Alignment errors:    0  | No buffer:           0  | Pause:               0 
 Jumbo:              22  | Error symbol:        0  | Bus overruns:        1 
 Queue drops:         0  | LRO segments:      837k | LRO bytes:         355m
 LRO6 segments:       0  | LRO6 bytes:          0  | Bad UDP cksum:       0 
 Bad UDP6 cksum:      0  | Bad TCP cksum:       0  | Bad TCP6 cksum:      0 
 Mcast v6 solicit:    0  | Lagg errors:         0  | Lacp errors:         0 
 Lacp PDU errors:     0 
TRANSMIT
 Total frames:     1119k | Frames/second:     105  | Total bytes:       498m
 Bytes/second:    46559  | Total errors:        0  | Errors/minute:       0 
 Total discards:      0  | Queue overflow:      0  | Multi/broadcast: 12091 
 Collisions:          0  | Pause:               7  | Jumbo:             495k
 Cfg Up to Downs:     2  | TSO segments:    43235  | TSO bytes:         346m
 TSO6 segments:       0  | TSO6 bytes:          0  | HW UDP cksums:   12285 
 HW UDP6 cksums:      0  | HW TCP cksums:     843k | HW TCP6 cksums:      0 
 Mcast v6 solicit:    5  | Lagg drops:          0  | Lagg no buffer:      0 
 Lagg no entries:     0 
DEVICE
 Mcast addresses:     7  | Rx MBuf Sz:       9216 
LINK INFO
 Speed:             100G | Duplex:            full | Flowcontrol:       none
 Media state:     active | Up to downs:          3 | HW assist:         514k


-- interface  e7a  (2 hours, 58 minutes, 25 seconds) --

RECEIVE
 Total frames:      789k | Frames/second:      74  | Total bytes:       225m
 Bytes/second:    21045  | Total errors:    65317  | Errors/minute:     366 
 Total discards:      0  | Discards/minute:     0  | Multi/broadcast: 62073 
 Non-primary u/c:     0  | Errored frames:      0  | Unsupported Op:      0 
 CRC errors:      65317  | Runt frames:         0  | Fragment:            0 
 Long frames:         0  | Jabber:              0  | Length errors:       0 
 Alignment errors:    0  | No buffer:           0  | Pause:               0 
 Jumbo:            6639  | Error symbol:        0  | Bus overruns:        0 
 Queue drops:         0  | LRO segments:      646k | LRO bytes:         156m
 LRO6 segments:       0  | LRO6 bytes:          0  | Bad UDP cksum:       0 
 Bad UDP6 cksum:      0  | Bad TCP cksum:       0  | Bad TCP6 cksum:      0 
 Mcast v6 solicit:    0  | Lagg errors:         0  | Lacp errors:         0 
 Lacp PDU errors:     0 
TRANSMIT
 Total frames:      696k | Frames/second:      65  | Total bytes:       175m
 Bytes/second:    16363  | Total errors:        0  | Errors/minute:       0 
 Total discards:      0  | Queue overflow:      0  | Multi/broadcast: 12054 
 Collisions:          0  | Pause:               7  | Jumbo:            3915k
 Cfg Up to Downs:     2  | TSO segments:     4174  | TSO bytes:       47871k
 TSO6 segments:       0  | TSO6 bytes:          0  | HW UDP cksums:   10904 
 HW UDP6 cksums:      0  | HW TCP cksums:     662k | HW TCP6 cksums:      0 
 Mcast v6 solicit:    5  | Lagg drops:          0  | Lagg no buffer:      0 
 Lagg no entries:     0 
DEVICE
 Mcast addresses:     8  | Rx MBuf Sz:       9216 
LINK INFO
 Speed:             100G | Duplex:            full | Flowcontrol:       none
 Media state:     active | Up to downs:          4 | HW assist:         514k
  • Input errors are seen on on the switch with the higher CRC error count in the show tech-support log:

Ethernet1/3 is up
admin state is up, Dedicated Interface
  Hardware: 10000/25000/40000/50000/100000 Ethernet, address: a033.4f0b.8ab4 (bia a033.4f0b.8ab4)
  MTU 1500 bytes, BW 40000000 Kbit , DLY 10 usec
  reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, medium is broadcast
  Port mode is access
  full-duplex, 40 Gb/s, media type is 40G
  Beacon is turned off
  Auto-Negotiation is turned off  FEC mode is Auto
  Input flow-control is off, output flow-control is off
  Auto-mdix is turned off
  Rate mode is dedicated
  Switchport monitor is off 
  EtherType is 0x8100 
  EEE (efficient-ethernet) : n/a
    admin fec state is auto, oper fec state is off
  Last link flapped 18:29:06
  Last clearing of "show interface" counters never
  7 interface resets
  Load-Interval #1: 30 seconds
    30 seconds input rate 450376 bits/sec, 190 packets/sec
    30 seconds output rate 197080 bits/sec, 177 packets/sec
    input rate 450.38 Kbps, 190 pps; output rate 197.08 Kbps, 177 pps
  Load-Interval #2: 5 minute (300 seconds)
    300 seconds input rate 447160 bits/sec, 152 packets/sec
    300 seconds output rate 270280 bits/sec, 146 packets/sec
    input rate 447.16 Kbps, 152 pps; output rate 270.28 Kbps, 146 pps
  RX
    88366883 unicast packets  410358 multicast packets  14411 broadcast packets
    88911473 input packets  29103090030 bytes
    511886 jumbo packets  0 storm suppression bytes
    0 runts  119821 giants  0 CRC  0 no buffer
    119761 input error  0 short frame  0 overrun   0 underrun  0 ignored
    0 watchdog  0 bad etype drop  0 bad proto drop  0 if down drop
    0 input with dribble  0 input discard
    0 Rx pause
    0 Stomped CRC
  TX
    86749252 unicast packets  274449 multicast packets  153002 broadcast packets
    87297215 output packets  25334850548 bytes
    121367 jumbo packets
    120512 output error  0 collision  0 deferred  0 late collision
    0 lost carrier  0 no carrier  0 babble  0 output discard
    0 Tx pause

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