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SSO Test Login failed for SAML configuration on E-Series SANtricity System Manager

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Applies to

  • NetApp E-Series
  • NetApp SANtricity System Manager
  • Security Assertion Markup Language (SAML)

Issue

  • During initial configuration of the SAML feature in SANtricity, the SSO Test Login (Step 4) fails with the following error:
    • Failed to validate SAML configuration on Controller B because:
    • Cannot validate authentication. Ensure the IdP is accessible and the IdP server and controller clocks are synchronized.
  • NTP and DNS have been configured on controllers and show Enabled. 
  • NTP servers are reachable via ping. 

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