Skip to main content
NetApp Stage KB

"Drive is undergoing a service operation" is either in process or stuck

  1. Last updated
  2. Save as PDF
Views:
1
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

 

 

Applies to

Netapp E-Series

Issue

  • Controller can not be rebooted via SANtricity UI due to Error 835 The operation could not be performed because a drive is undergoing a service operation
  • Controller Offline may be reported in the Recovery Guru
  • Drive failure is reported via Auto Support, but all drives show optimal in the SANtricity UI

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.