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E4000 controller encounters IOM (ESM) has reported an exception event sporadically

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e-series-systems
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esg
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Applies to

NetApp E-Series E4000

Issue

  • SANtricity major event log reports below event sporadically for one controller
    • 2866 An IOM (ESM) has reported an exception event - Shelf <Shelf ID>, Controller 1 (or 2), Bay A (or B)
    • Failure Entry 1: FAILED_ESM-Recovery Failure Type Code: 4
  • No expansion shelf present, only controller shelf

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