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Backup unable to create snapshots after upgrade

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snapcenter
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SNAPX
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Applies to

  • SnapCenter Server (SC) 4.5
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.5

Issue

  • SCSQL backup fails to create snapshots on the storage
  • See the following errors in the <installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log and <installation_path>\Program Files\NetApp\SnapCenter\SMCore\SnapDriveSALDebug.log respectively:

DEBUG SMCore_2333797 PID=[6584] TID=[41] Create Snapshot - Begin
DEBUG SMCore_2333797 PID=[6584] TID=[41] Create Snapshot - End
ERROR SMCore_2333797 PID=[6584] TID=[41] Create snapshot '<snapshot_name>' failed: Snapshot operation failed. Value cannot be null.

Error SDW PID=[5468] TID=[15532] Failed to run a command Get-NcVol   at SnapDrive.Nsf.Common.PowerShell.PSHelper.RunCommand[T](Commandcommand, IEnumerable input, Boolean isRetryAllowed)
Error SDW PID=[5468] TID=[15532] Failed to get the volumes for all volumes. 

 

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