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SnapCenter backup or clone failed with specified SVM not found

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snapcenter
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SNAPX
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Applies to

  • SnapCenter Server (SC) 5.0/5.0P1/6.0
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 5.0/5.0P1/6.0
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 5.0/5.0P1/6.0

Issue

  • SC backup or clone operation/Verification failed with error seen in 

<installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log:

 
DEBUG SMCore_102 PID=[7940] TID=[27] REST Mode: Invoke-NcCli. cmd = volume clone create
DEBUG SMCore_102 PID=[7940] TID=[27] Invoking Invoke-NcCli command
DEBUG SMCore_102 PID=[7940] TID=[27] Command: Invoke-NcCli. Storage System: <SVM>. Version: NetApp Release 9.14.1P5: Sat May 18 19:42:16 UTC 2024. Connection Mode: REST
DEBUG SMCore_102 PID=[7940] TID=[27] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: Specified Vserver not found
 
  • On SC 6.0 it can also fail indicating the below difference if you have already disabled ZAPI or if the ONTAP version is between 9.13.1 and 9.15 :
 
DEBUG SMCore_433327 PID=[1320] TID=[183] ZAPI Mode: Invoke-NcCli. cmd = volume clone create
DEBUG SMCore_433327 PID=[1320] TID=[183] Invoking Invoke-NcCli command
DEBUG SMCore_433327 PID=[1320] TID=[183] Command: Invoke-NcCli. Storage System: <SVM> Version: NetApp Release 9.14.1P7: Thu Aug 01 03:07:44 UTC 2024. Connection Mode: ZAPI. Username: <user>. Storage added as VSERVER_DIRECT.
2024-09-02T02:31:48.6446746+02:00 DEBUG SMCore_433327 PID=[1320] TID=[183] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: Specified Vserver not found
 
  • Possible error seen in the audit mlog in ONTAP:

Error: This API is unsupported on this platform

 

 

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