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NetApp Stage KB

Unable to download VSC_ONTAP_User_Privileges.zip

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Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • NetApp Virtual Storage Console 9.7.X (VSC)
  • NetApp ONTAP Tools for VMware vSphere 9.8
  • VASA Provider Service (vpserver service)

Issue

  • Unable to access the URL: https://{virtual_appliance_IP}:9083/vsc/config/VSC_ONTAP_User_Privileges.zip 
  • An error is logged in OTV_Support\log\out.log:

ERROR com.netapp.nvpf.api.VasaRegistrationServiceImpl - The VASA Provider server on the host of {virtual_appliance_IP} could not be reached

 

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