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Upgrading from OnCommand Insight 7.3.9 to OnCommand Insight 7.3.13 fails while migrating ElasticSearch time series indexes

Last Updated:

Applies to

  • OnCommand Insight 7.3.9
  • OnCommand Insight 7.3.11
  • OnCommand Insight 7.3.13



During an in-line upgrade from OnCommand Insight 7.3.9 to OnCommand Insight 7.3.13 the upgrade fails. The upgrade.log file contains the following log lines.

2022-02-02 14:28:25,516 INFO [pool-29-thread-1] DataImportRunner ( - Removing repository at D:\Program Files\SANscreen\program_data\elasticsearch\repositories\restore-2022-02-02_13-40-44-125
2022-02-02 14:28:34,142 ERROR [pool-29-thread-1] DataImportRunner ( - Error restoring snapshot copyIndex [POST /_reindex] failed: 900,000 milliseconds timeout on connection http-outgoing-0 [ACTIVE]


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