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Socket timed out error on OnCommand Insight when acquiring a Data ONTAP datasource

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Category:
oncommand-insight
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oci
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Helpful 

Applies to

  • OnCommand Insight (OCI)
  • Data ONTAP 7-mode datasource

Issue

  • When acquisition runs for the datasource it fails with an error stating the socket timed out
  • Checking the acquisition logs reveals the following error:
2020-04-13 09:07:59,817 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] exampleFiler01 [Error connecting] - Error in partner IP 101.12.34.56 - Socket timeout error with ZAPI at: 101.12.34.56:443, timeout: 300s, assert filer connectivity and/or increase timeout

 

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