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Oncommand Insight Fujitsu Eternus Data source acquisition fails

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Category:
oncommand-insight
Specialty:
oci
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Applies to

  • OnCommand Insight(OCI 7.3.x
  • Fujitsu Eternus DX500S3

Issue

  • Fujitsu Eternus DX500S3 Data source acquisition fails after firmware upgrade
  • The below error is seen in the acquisition log:
2021-02-09 09:57:07,776 WARN [com.onaro.sanscreen.acquisition.datasource.fujitsu_eternus.builders.ThinPoolBuilder] WARNING: Command show thin-pro-pools fails: Error: E5100 Thin Provisioning mode is invalid.
[0107-0406]
 
 
2021-02-09 09:57:07,823 WARN [com.onaro.sanscreen.acquisition.datasource.fujitsu_eternus.builders.S3FlexibleTierPoolBuilder] WARNING: Command show flexible-tier-pools fails: Error: E0331 Flexible tier mode is not valid.
[0507-F001]
 
2021-02-09 09:57:07,916 WARN [com.onaro.sanscreen.acquisition.datasource.fujitsu_eternus.builders.S3FlexibleTierSubPoolBuilder] WARNING: Command show flexible-tier-sub-pools fails: Error: E0331 Flexible tier mode is not valid.
[050C-F001]
 
2021-02-09 09:57:08,385 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] DX500S3 [Inconsistent data retrieved] - No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.* ([Device name General Device]: No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.*)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.*

 

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Case Citation
0b5b93d4-5ff9-45b5-9c14-89fb1022e5a1