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Oncommand Insight Fujitsu Eternus Data source acquisition fails

Last Updated:

Applies to

  • OnCommand Insight(OCI 7.3.x
  • Fujitsu Eternus DX500S3


  • Fujitsu Eternus DX500S3 Data source acquisition fails after firmware upgrade
  • The below error is seen in the acquisition log:
2021-02-09 09:57:07,776 WARN [] WARNING: Command show thin-pro-pools fails: Error: E5100 Thin Provisioning mode is invalid.
2021-02-09 09:57:07,823 WARN [] WARNING: Command show flexible-tier-pools fails: Error: E0331 Flexible tier mode is not valid.
2021-02-09 09:57:07,916 WARN [] WARNING: Command show flexible-tier-sub-pools fails: Error: E0331 Flexible tier mode is not valid.
2021-02-09 09:57:08,385 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] DX500S3 [Inconsistent data retrieved] - No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.* ([Device name General Device]: No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.*)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: No. Name Volume does not match pattern ^(\d+)\s+(\d+)\s+\w\p{Print}+\s+\w+\s+\d+\s+(\w+)\s*.*


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