OnCommand Insight Datasource fails with error of Internal Error or NullPointerException
Applies to
- OnCommand Insight 7.3+
- Applies to all Datasource types. Examples of the datasources:
- NetApp
- EMC Symmetrix
- Brocade
- Cisco
- VMware
- IBM
- Microsoft Azure
- Pure
A full list of Datasources can be found in the Datasource Matrix.
Issue
A data source fails to communicate with OnCommand Insight.
Within the error report of the data source we have a sample_log
and here it shows :
ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Datasource[Internal error] - Error (Error)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error
at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:67) ~[au.jar:?]
[TRUNCATED]
Caused by: java.lang.NullPointerException