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OnCommand Insight Solutions Enabler datasource fails with "The client SYMAPI version is not supported by the server"

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Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.x
  • EMC Solutions Enabler
  • EMC SYMCLI

Issue

When reviewing the Solutions Enabler datasource for errors, the following error is seen:

Failed to execute Sym CLI symcfg, because The remote connection is refused. The client SYMAPI version is not supported by the server

To view errors in the datasource error report, check the recording's root\log_sample.log file.

 

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