Skip to main content
NetApp Stage KB

OCI: EMC Solutions Enabler datasource acquisition fails with 'Symcli gatekeeper device has en error'

  1. Last updated
  2. Save as PDF
Views:
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

 

 

Applies to

  • OnCommand Insights (OCI) 7.3.X foundation acquisition
  • Datasource Solutions Enabler (CLI)  

Issue

Inventory acquisition fails for EMC solutions Enabler with error:

2022-06-13 11:19:49,279 INFO [com.onaro.sanscreen.acquisition.datasource.symmetrix.SymCliFoundationPackage] Acquired 0 of 2 Symmetrix instance(s) in 00:00:03.297
2022-06-13 11:19:49,279 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] <datasource> - 0 out of 2 devices acquired successfully.
2022-06-13 11:19:49,279 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 2: <datasource> [Failed to execute external utility] - Failed to execute Sym CLI symcfg, because <?xml version="1.0" standalone="yes" ?>
<SymCLI_ML>

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.