Skip to main content
NetApp Stage KB

Migration of Elastic Search Indices in OnCommand Insight failing with timeout error

Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.11
  • Windows Server 2016


Customer running data migration tool for upgrade from OCI 7.3.11 to 7.3.13, failing with the following error:

C:\temp\SANScreenDataMigrationTool-x64-7.3.13-25> .\SANscreenDataMigrationTool.ps1


Preparing to perform migration...
Preparing to migrate oci-timeseries-hv_virtualmachine-2022-02-28: failed.
 failed - no restored needed.
 cleanup: done.
Command failed: copyIndex [POST /_reindex] failed: 300.000 milliseconds timeout on commection http-outgoing-0 [ACTIVE]
Response was [** NOT CAPTURED **]
See log file at esTools-2022-04-05-08-34.log for more information
Execution time 0:05:02



Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.