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NetApp Stage KB

IBM Cognos services no longer start and throw error, "IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted"

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Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Helpful 

Applies to

  • OnCommand Insight Data Warehouse (DWH) 7.3.11
  • IBM Cognos

Issue

  • Cognos services suddenly stops being able to start on a previously working installation of OnCommand Insight Data Warehouse.
  • When attempting to start the Cognos services via the IBM Cognos Configuration tool, after a long delay an error is reported.

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