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NetApp Stage KB

How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide

Last Updated:

Applies to

  • OnCommand Insight (OCI)
  • Data WareHouse (DWH)
  • Cognos reporting portal
  • OCI Java Client

How to Collect Logs

This KB is intended to provide all of the KB articles that are relevant to collecting log files from all OnCommand Insight applications

OnCommand Insight Server

How to collect troubleshooting logs from OnCommand Insight Server

  • Data Source Error Report
  • OCI Auto-Support
  • OCI Extended logs


Data WareHouse (DWH)
How to collect troubleshooting logs for OnCommand Insight Data Warehouse


Cognos Reporting Portal
How to collect Cognos logs from Data Warehouse server


OCI Java Client
What are the logs required to troubleshoot an OCI Java client issue, and what are their paths?


Log file names and descriptions
OnCommand Insight log file locations and descriptions

Additional Information



NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.