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How to collect files for troubleshooting using the Error Report feature

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Category:
oncommand-insight
Specialty:
oci
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Helpful 

Applies to

  • OnCommand Insight (OCI)
  • Cloud Insight Service (CIS)

Description

Error Report

  • Error Report is a feature in OnCommand Insight and Cloud Insight Service.   
  • The Error Report is used to troubleshoot a specific Datasource within OnCommand Insight.
What is included in the Error report
  • The OCI bundle includes server logs and acquisition recordings for the device in question.
  • The CIS bundle includes just Acquisition device logs specific to the device with the issue.   

 

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