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OnCommand Insight DataWarehouse fails to restore backup with error 'The user specified as a definer ('username') does not exist'

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oncommand-insight-data-warehouse
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oci
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Helpful 

Applies to

OnCommand Insight DataWarehouse (DWH) 7.3.x

Issue

Trying to restore a DWH backup fails with the following errors on dwh_upgrade.log

<InstallDrive>\SANscreen\wildfly\standalone\log\dwh_upgrade.log

2020-04-09 11:36:11,130 ERROR [default task-16] UpgradeManagerPortalBean (UpgradeManagerPortalBean.java:93) - Failed to restore from 'dwh_7.3.1_sitename_all_1291577520156352224.zip' Reason: Failed to execute sql statements from the temp sql file [D:\OCIDWH\SANscreen\mysql\securefile\dwh\dwh_7.3.1_sitename_all_12915775201563522242418961623483620116_3338610024098833867.dump], because mysql user 'root' does not exist.

ERROR 1449 (HY000) at line 240058 in file: 'D:\OCIDWH\SANscreen\mysql\securefile\dwh\dwh_7.3.1_SRVPARSNAP20_all_12915775201563522242418961623483620116_3338610024098833867.dump': The user specified as a definer ('root'@'%') does not exist

 

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