Skip to main content
NetApp Knowledge Base site will be down for 3 hours between Oct 26, 23:59 PST and Oct 27, 02:59 PST, for system maintenance and infrastructure update.
NetApp Stage KB

OnCommand Insight Data Warehouse fails to connect to reporting server after importing or generating a new certificate for IBM Cognos

Views:
Visibility:
Public
Votes:
0
Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

 

Applies to

OnCommand Insight Data Warehouse (DWH) 7.3.x

Issue

  • After importing or generating new certificates for the IBM Cognos component, attempts to create a new backup fail with the error:

Failed to connect to reporting server

  • The log file dwh.log reveals an additional error:

Could not login to OCI REST: null

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.