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Acquisition fails for NetApp Clustered Data ONTAP data source in OCI with internal error

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5
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Public
Votes:
1
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight 7.3.x  SP10 and bellow (OCI)
  • ONTAP 9.x

Issue

  • The acquisition of the cdot cluster is failing in OCI because of null pointer exception.
  • Error seen in the acq.log and on the foundation recording folder under .../root/log_sample.log of the error report:

2021-09-13 12:50:45,274 FATAL [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] [foundation] <Cluster name> - Runtime exception: null
java.lang.NullPointerException: null
at java.util.TreeMap.getEntry(TreeMap.java:347) ~[?:1.8.0_271]
at java.util.TreeMap.containsKey(TreeMap.java:232) ~[?:1.8.0_271]
2021-09-13 12:50:45,274 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] <cluster name> [Internal error] - Error (Error)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error
at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:67) ~[au.jar:?]
Caused by: java.lang.NullPointerException
at java.util.TreeMap.getEntry(TreeMap.java:347) ~[?:1.8.0_271]
at java.util.TreeMap.containsKey(TreeMap.java:232) ~[?:1.8.0_271]

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