Active IQ Upgrade Advisor do not show the correct upgrade version Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:1Visibility:PublicVotes:0Category:active-iq-digital-advisorSpecialty:toolsLast Updated: Applies to Active IQActive IQ Upgrade Advisor Issue When generating an upgrade plan to a version that require multi-'hops', the desired final version do not show