"Unable to locate any package files" when trying to upgrade Active IQ Unified Manager Last updated Save as PDF Share Share Tweet Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:1Visibility:PublicVotes:0Category:active-iq-unified-managerSpecialty:omLast Updated: Applies to Active IQ Unified Manager vApp Issue The following error is observed when trying to upgrade AIQUM vApp via the vSphere Console: