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Partial functionality with Active IQ Unified Manager monitoring on a specific cluster

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Applies to

  • Active IQ Unified Manager (AIQUM) 9.12 and later
  • ONTAP 9

Issue

  • Cluster appears to gather most inventory info, but acquisition shows Failed in Cluster Setup in AIQUM
  • Performance data is not collected
  • ONTAP audit log gives Message (null) on HTTP from the AIQUM address
  • In the sample.log under root within an acquisition recording or the ocumserver.log. Error: 
    WARN [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : <ip address> message : Cannot store non-PrivateKeys
  • The cluster cannot be removed, throwing no error in the UI, and if attempted using um cli, it throws: ERROR: Cannot store non-PrivateKeys
  • /opt/netapp/essentials/jboss/server/onaro/cert/aiqum_mtls_<cluster_name/IP>.keystore will not exist for the affected cluster if this is the issue being experienced
  • Unable to fetch the mututal TLS certificate is output in ocumserver.log

INFO  [admin] [default task-1485] [c.n.o.r.c.s.i.v.ClusterConnectionService] Unable to fetch the mututal TLS certificate for alias aiqum-mtls-<NODE_MANAGEMENT_IP>

 

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