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AIQUM upgrade fails with no failure reason provided by the installer

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager on Windows (AIQUM)

Issue

  • AIQUM update fails and the installer does not provide any reason why it failed.
  • netapp_um_install.log:
     ---- Failed to copy folder from D:\Program Files\NetApp\essentials\jboss\server\onaro\cert\*.* to D:\Program Files\NetApp\essentials\backup\server\onaro\cert\*.* ----
    InstallShield 12:09:49: Setup aborted

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