Skip to main content
NetApp Stage KB

AIQUM upgrade 9.12 to above fails due to permission issues on server.truststore on Windows

  1. Last updated
  2. Save as PDF

Views:
1
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.12+
  • Micorsoft Windows Platform

Issue

  • AIQUM upgrade fails from 9.12 to above fails on windows
  • Error in the install log: 

Failed to copy folder from C:\Program Files\NetApp\essentials\jboss\server\onaro\cert\*.* to C:\Program Files\NetApp\essentials\backup\server\onaro\cert\*.*

  • Copying the files manually fails with the server.truststore file complaining about permission issues with the user

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.