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AIQUM Cluster Acquisition Fails with Keystore was tampered Error

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active-iq-unified-manager
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om
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Applies to

ActiveIQ Unified Manager (AIQUM) 9.6+

Issue

  • In AIQUM GUI, cluster Operation State: Failed
  • Manual rediscovery of cluster fails: Keystore was tampered with, or password was incorrect
  • Removing & re-adding cluster does not resolve the issue
  • Issue is also seen on newly added clusters
  • ocumserver.log:
    WARN [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : XXXX.XXXX.XXX message : Keystore was tampered with, or password was incorrect[oncommand] [job-436] [refresh(dataSource=dstmc501p.ubsprod.msad.ubs.net)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 52988fd04ad87f19:7e3fc915:19078ee0434:-7ffc task 52988fd04ad87f19:7e3fc915:19078ee0434:-7ffe: Errors reported on acquisition with start time 15:09:43.563: [Keystore was tampered with, or password was incorrect]java.lang.RuntimeException: Errors reported on acquisition with start time 15:09:43.563: [Keystore was tampered with, or password was incorrect] at deployment.dfm-app.war//com.netapp.dfm.collector.InventoryChangeWaitTask.handleError(InventoryChangeWaitTask.java:164) at deployment.dfm-app.war//com.netapp.dfm.collector.InventoryChangeWaitTask.resume(InventoryChangeWaitTask.java:142)

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