VMware time sync causes Active IQ Unified Manager time drift
Applies to
- OnCommand Unified Manager OVA 7.3+ (UM)
- Active IQ Unified Manager OVA 9.6+ (UM)
- VMware
Issue
- The host time on the Active IQ Unified Manager (UM) OVA drifts off of the configured NTP server
- When executing
date
on cli andsystemctl status ntp
you get different time in the output - Acquisition data are not collected with error:
Cluster discovery failed. Rediscover the cluster after resolving the issue
- Cluster cannot be added because of time difference in UM and host
- Timedrift message in log
2021-05-05 13:07:31,790 ERROR [pool-3-thread-1] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:241) - NetAppCluster1 [Internal error] - General Message ([Device name General Device]: Cannot update server (com.netapp.oci.server.UpdateTaskException Failed execute task: class com.netapp.oci.platform.originator.OriginatorUpdateTask com.netapp.oci.server.UpdateTaskException Failed to run NewOriginatorUpdateTask, origin:1 originatorName:NetAppCluster1 com.netapp.oci.server.TransactionContextException [class=OriginatorUpdateTask, currentTime=1620212851721, lastUpdateTime=1621375846869] unexpected time drift of 1162995 seconds Caused by: Caused by: com.netapp.oci.server.TransactionContextException [class=OriginatorUpdateTask, currentTime=1620212851721, lastUpdateTime=1621375846869] unexpected time drift of 1162995 seconds Caused by: Caused by: com.netapp.oci.server.UpdateTaskException Failed to run NewOriginatorUpdateTask, origin:1 originatorName:NetAppCluster1 com.netapp.oci.server.TransactionContextException [class=OriginatorUpdateTask, currentTime=1620212851721, lastUpdateTime=1621375846869] unexpected time drift of 1162995 seconds Caused by: Caused by: com.netapp.oci.server.TransactionContextException [class)) java.io.IOException: Server returned HTTP response code: 500 for URL: https://localhost:443/acquisition/originatorUpdate/NETAPP/1
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1919) ~[?:?]
at java.base/sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1507) ~[?:?]
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