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Unified Manager cluster monitoring fails because of keycache

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active-iq-unified-manager
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OM
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Applies to

  • OnCommand Unified Manager 7.x ( OCUM )
  • OnCommand Unified Manager 9.4 ( OCUM )
  • OnCommand Unified Manager 9.5 ( OCUM )
  • Active IQ Unified Manager 9.6+ ( AIQUM )

Issue

  • Suddenly cluster monitoring fails, or the cluster is not updated anymore
  • Issue is limited to one or more but does usually not affect all clusters
  • Events for the cluster indicate an Internal Error or Cannot update server as the failure reason.

Log error:

2020-02-07 09:44:34,252 ERROR [default task-41554] c.o.s.s.sessions (UpdateTaskExecuteSessionEJB.java:38) - Fail execute task com.netapp.oci.platform.originator.OriginatorUpdateTask: com.netapp.oci.server.UpdateTaskException [356-171-153]
Failed to run OriginatorUpdateTask originId:3(IP address)
com.netapp.oci.server.UpdateTaskException [356-171-153]
Failed to run NewOriginatorUpdateTask, origin:3 originatorName:[name or IP]
com.netapp.oci.platform.common.table.TableException: Failed to execUpdate: DELETE FROM tbl USING netapp_model.aggregate tbl INNER JOIN netapp_model.aggregate_tmp tmp WHERE tbl.objId = tmp.objid

 

 

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Case Citation
64b6c455-61db-484d-81d9-9df1fbc6b870