Skip to main content
NetApp Stage KB

Unified Manager UI not accessible because service does not start

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

  • Active IQ Unified Manager 9.7P1 (UM)
  • installed on Windows Server 2016

Issue

  • Cannot access UM web interface via browser: Error 404 not found
  • resources are OK
  • reboot does not help
  • NetApp Active IQ Management Server Service stops after starting without error
  • ocumserver.log does not have relevant entries since the service stops short after starting without logging
  • Java executable dfm-app.war is not running properly

Truncated error:

OPVDX001: Validation error in standalone-full.xml ------------------------------
...
448:     <deployment-scanner path="deployments" relative-to="jboss.server.base.dir" scan-interval="5000" auto-deploy-zipped="true" auto-deploy-exploded="true" deployment-timeout="3600" runtime-failure-causes-rollback="${jboss.deployment.scanner.rollback.on.failure:false}" deployment-timeout="3600"/>
...
| The primary underlying error message was:
| > Duplicate attribute 'deployment-timeout'.
| >  at [row,col {unknown-source}]: [448,303]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
20636823-5a3c-4abe-98d6-6df1b8d2f7fc