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UM is unable to add Cloud Ontap clusters behind an Elastic Load Balancer (ELB) for Amazon Web Services (AWS)

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Applies to

Amazon Web Services (AWS) with an Elastic Load Balancer (ELB)

OnCommand Unified Manager (UM) 7.3, 9.x

ActiveIQ Unified Manager (AIQ UM) 9.x

Issue

When adding Cloud Ontap clusters to Unified Manager, the cluster add fails with a message that the cluster already exists.

Error messages similar to the one below are seen in the ocumserver.log

2018-03-01 23:24:12,422 ERROR [umadmin] [default task-56] [c.n.o.r.m.e.GlobalExceptionHandler] /rest/datasources Cluster cluster4.domain.com already exists.

See Unified Manager : What are the notable log files and their respective locations? for the ocumserver.log location.

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