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NetApp Stage KB

Performance data collection fails in AIQUM for all  clusters

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1
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Public
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Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

Active IQ Unified Manager (AIQUM) 9.7 GA

Issue

AIQUM stopped data collection in Virtual Appliance for all clusters under monitoring. The symptoms are as follows,

  • MYSQL service and OCIE services are in running state.
  • OCIEAU service is in inactive state
  • Deployments are in deployed state and GUI is accessible
  • When started manually, OCIEAU service is going to stopped state after couple of minutes.

 

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