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OCIE service does not start after AIQUM from 9.6 to 9.8

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Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

ActiveIQ Unified Manager 9.6x upgrade to 9.8x, on Redhat Linux (AIQUM)

Issue

  • After the upgrade, OCIE fails to start
  • Error in /var/log/ocie/server.log:

2021-11-10 13:36:31,556 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("add") failed - address: ([
    ("subsystem" => "elytron"),
    ("key-store" => "ServerKeyStore")
]) - failure description: {"WFLYCTL0080: Failed services" => {"org.wildfly.security.key-store.ServerKeyStore" => "WFLYELY00004: Unable to start the service.
    Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
    Caused by: java.security.UnrecoverableKeyException: Password verification failed"}}
...
    Caused by: java.lang.IllegalStateException: org.jboss.msc.service.StartException in anonymous service: WFLYDM0018: Unable to start service
    Caused by: org.jboss.msc.service.StartException in anonymous service: WFLYDM0018: Unable to start service
    Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
    Caused by: java.security.UnrecoverableKeyException: Password verification failed"}}

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