Skip to main content
NetApp Stage KB

No performance data seen in Active IQ Unified Manager

Views:
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Helpful 

Applies to

  • Active IQ Unified Manager 9.x
  • OnCommand Unified Manager 9.x
  • Platform independent

Issue

When attempting to view performance data for one of the clusters (Storage > Clusters > View: Performance: All Clusters), all of the performance metrics like "IOPS" and "MB/s" reflect N/A

clipboard_e8caeff5d1eb1eb65b7040ae8b4c95dce.png

Information in \support_bundle\acquisition\au.log

2021-06-16 00:05:38,879 INFO  [pool-3-thread-970] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:140) - No valid sample set, will retry for new samples. Sample set {} 
2021-06-16 00:05:40,634 INFO  [pool-3-thread-970] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call.
2021-06-16 00:05:40,646 INFO  [pool-3-thread-970] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:298) - [netappstorageperformance] <host_name> - Finished acquisition (30643 msecs)
2021-06-16 00:06:54,364 INFO  [pool-3-thread-971] c.o.s.a.d.n.a.c.ArchiveFilePairingUtil (ArchiveFilePairingUtil.java:49) - Processing 1 sample(s).

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
cb5cb4b7-04e6-4048-bdfa-da5ae05259ff