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No performance data collection after restoring AIQUM database backup on new AIQUM installed on RHEL server

Applies to

  • Active IQ Unified Manager (AIQUM) 9.8 vApp
  • Active IQ Unified Manager 9.8 RHEL

Issue

  • No performance data collection after restoring AIQUM database backup taken from AIQUM vApp and restored on the new AIQUM, installed on RHEL server.
  • Unable to parse archival files
  • Libraries required for parsing is missing
  • Following error seen in the logs:

ocumserver.log:

2021-07-09 08:16:46,610 ERROR [pool-3-thread-1564] c.o.s.a.d.n.NetAppOCIEArchivePerformancePackage (NetAppOCIEArchivePerformancePackage.java:255) - Get exception for setSampleTime but continue to process next archive file. The exception is --
2021-07-09 08:16:46,610 ERROR [pool-3-thread-1564] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:243) - <cluster> [Internal error] - Unable to retrieve samples from the performance archive for the same file (Unable to retrieve samples from the performance archive for the same file)
2021-07-09 08:16:46,610 INFO  [pool-3-thread-1564] c.o.s.a.d.n.NetAppOCIEPerformancePackage (NetAppOCIEPerformancePackage.java:433) - MEGA perf data_source = <cluster>, sample_time = 1625814947011, poll_start = 1625815006407, poll_duration = 203, zapi_time = 1298, report_time = 0, archive_time = 0, is_historical = true, is_partial_aggregation = false
2021-07-09 08:16:46,633 ERROR [pool-3-thread-1566] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.NoClassDefFoundError: Could not initialize class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.ArchiveFileParser: Failed to retrieve counters from one of the files, Cause: <cluster>

 

 

 

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