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NetApp Stage KB

NDMP restore of a large file fails from remote cluster to the source cluster

Last Updated:

Applies to

  • ActiveIQ Unified Manager 9.7P1 (UM)
  • Commvault backup application
  • ONTAP 9.x
  • Restoring a large file, over 1TB from remote cluster to local cluster


  • Restoring a large file fails after some time when trying to restore, either using CLI, Commvault or UM GUI.
  • Within UM the restore jobs does not show as failed for long time. it just hangs.
  • When restoring a file from UM, it establishes two connections in parallel, one with the source and one with the destination cluster.


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