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LUN get iter API fails on Active IQ Unified Manager

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Applies to

  • Active IQ Unified Manager 9.6P1, 9.7P1
  • using NetApp Harvest which acquires the inventory via API from Unified Manager
  • issue occurs in large environments with hundreds of volumes and LUNs in ONTAP 9x

Issue

  • Unified Manager slow or does not respond to API lun-get-iter
  • API call lun-get-iter to Unified Manager fails
  • At this time on UM CLI the command 'um lun list' would succeed while 'dfm lun list' would fails with internal error
  • Requesting the API output shows following error:
API:
<?xml version="1.0" encoding="UTF-8"?>
<netapp  xmlns="http://www.netapp.com/filer/admin" version="1.0">
  <lun-iter>
    <tag></tag>
  </lun-iter>
</netapp>

RESPONSE:
<?xml version='1.0' encoding='UTF-8'?><netapp xmlns="http://www.netapp.com/filer/admin" version="1.0">

    <!-- Output of lun-iter [Execution Time: 6386 ms] -->
 <results reason='Internal error' errno='13001' status='failed'/>
</netapp>

 

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