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NetApp Stage KB

Japanese Active IQ Unified Manager fails to add user

Applies to

  • Active IQ Unified Manager 9.7
  • Browser language is Japanese


  • Active IQ Unified Manager fails to add user 

  • Particular user and role combinations is specified
    • Local User and Operator
    • Local User and Administrator
    • Database User and Report Schema
    • Remote Group and Operator
  • NullPointerException is detected in ocumserver.log

 ERROR [admin] [default task-43] [c.n.o.r.m.e.GlobalExceptionHandler] null
java.lang.NullPointerException: null
    at deployment.dfm-app.war//com.netapp.dfm.entity.platform.rbac.RbacEntityManager.findRole(


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