Cannot log in to UM with "Authenticating token for ldap user not successful"
Applies to
- Active IQ Unified Manager(UM) (RHEL/CentOS)
- OnCommand Unified Manager(UM) (RHEL/CentOS)
Issue
- Cannot log in to UM using umadmin, even though performing "Creating a custom user home directory and umadmin password prior to installation".
audit.log
on the UM host reports errors like below.
Example:
[:NOTIC]::WEB:err:[<CLIENT_IP>]::Authentication failed for umadmin [org.springframework.security.web.authentication.WebAuthenticationDetails@3bcc: RemoteIpAddress: <CLIENT_IP>; SessionId: null]: org.springframework.security.authentication.BadCredentialsException: Authenticating token for ldap user not successful.